Mihaela Vorvoreanu & Carl Botan

CERIAS TR 2001-32

conference

Almost three fourths of major U.S. firms admit that they engage in one form or another of electronic surveillance (American Management Association, 2000). At the same time, concern over the negative effects of electronic surveillance is raising. The paradox of electronic surveillance is that it is much used and little understood. This paper is an attempt to facilitate and stimulate research into electronic surveillance. It summarizes up-to-date information on the pervasiveness and the noted effects of electronic surveillance. It proceeds to review academic studies that have focused on this phenomenon and finally, it proposes two other theoretical perspectives that may explain behavior-related effects of electronic surveillance - equity theory, and a communication-oriented approach that focuses on surveillance and responses to it as socially constructed acts of discipline and antidiscipline.

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Conference of the International Communication Association (2000)

CERIAS

electronic surveillance

International Communication Association

Matthew Holsapple, CERIAS grant # 1419991431

CERIAS and Dept. of Communication, Purdue University

2001-01-01

-Electronic Surveillance in the Workplace: An Overview ---Who Is Surveilled ---Forms of Electronic Surveillance ---Uses of Electronic Surveillance ---Effects of Electronic Surveillance -Empirical Studies of Electronic Surveillance ---Satisfaction With Electronic Surveillance Systems as a Mediator of Job Satisfaction and Turnover. ---Effects of Computer Monitoring on Job Performance ---Effects of Electronic Surveillance on Employee Perceptions of Management Expectations ---The Electronic Panopticon -Explaining Undesired Employee Behaviors in Response to Electronic Surveillance: Two Theoretical Perspectives ---Equity Theory ---Resistance, Discipline and Antidiscipline

Panopticon, surveillance, Equity theory, resistance, antidiscipline

English