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@Article{ Boyd, title = "Actional Legitimation: No Crisis Necessary", author = "Josh Boyd", year = "2000", journal = "Journal of Public Relations Research", pages = "341-353", volume = "12", affiliation = "CERIAS", language = "English", url = "http://www.leaonline.com/doi/abs/10.1207/S1532754XJPRR1204_3", }